Imposter Scams Are On The Rise

Be Aware, and Think Before You Share

Imposter scams are on the rise, and Christian Financial Credit Union wants to ensure you can recognize the red flags to protect your accounts and personal information from becoming a victim of fraud. These imposters claim to be from your financial institution, a government agency or local police department, or a well-known business, such as a utility company or collection agency. There is usually a demanding tone, and a sense of urgency related to the call or text, which is done to invoke fear and cause irrational thinking.

If you receive a phone call, text, or email that appears to be from Christian Financial Credit Union asking to share your personal account information, take a minute to THINK BEFORE YOU SHARE.

Christian Financial Credit Union may contact you regarding your account, BUT we will NEVER call or text you asking for:

• Online or mobile banking credentials
• A one-time verification code that was sent to you via text or email
• Full credit card or debit card number, the CVV 3-digit security number on the back of your card, or PIN
• Personal information, such as your full social security number

If you receive a call that may appear to be from Christian Financial Credit Union, and the caller asks you for any of the above information, you can be sure it is a scam.

As your financial institution, CFCU does not need the above information to verify your identity, lock down your accounts, or refund your money in instances of fraud. CFCU will also never require you to send funds out to recover funds from fraudulent transactions.

If you receive a phone call, text, or email that appears to be from CFCU asking any of these questions, end all communication and contact us immediately.

For additional security, set up these services:

Card Management – Manage when and how your debit and credit cards are used with the ability to turn your cards on and off for fraud protection.

Alerts and Notifications – Set up account alerts for balance thresholds, large deposits or withdrawals, and balance updates.

Remember, as our member your financial security is our top priority. For more information about scams or fraud issues and what steps you can take to stay vigilant and keep your finances secure, please visit our fraud and security center.